Magic Valley Diary Systems, LLC has a true passion for providing an honest and helpful work environment where every employee can commit themselves to giving our customers exceptional workmanship, extraordinary service and professional integrity. We guarantee a safe, rewarding career-building atmosphere which allows our team to be successful and establish positive relationships with other employees and our many clients.
Magic Valley Dairy Systems is a local company with great culture that provides opportunity to enhance your skills in welding and fabrication, electrical knowledge, plumbing, and refrigeration. We offer tuition reimbursement on continuing education on a case by case basis as well as sending people to different trainings
Interested in joining our team? Fill out the application below.
Magic Valley Dairy Systems is a leading provider of dairy services in the Jerome, Idaho area. We are dedicated to delivering exceptional service to our clients while maintaining a welcoming and efficient office environment.
The Service Technician has a pivotal role within our organization, responsible for the effective installation, maintenance, and repair of our products and equipment. This position requires strong technical acumen, adept problem-solving skills, and a commitment to delivering top-notch customer service. As a Service Technician, you will be tasked with diagnosing and resolving technical issues, conducting routine inspections, performing preventive maintenance, and ensuring outstanding service delivery to our valued clients.
These skills collectively contribute to the successful execution of responsibilities and the advancement of our organizational objectives.
This comprehensive package underscores our commitment to your well-being, professional growth, and work-life balance.
Working Conditions | Details |
Hours of work | Monday to Friday, flexibility in working both early and late hours as dictated by business requirements is essential. |
Overtime expectations | Overtime may be required for this position based on the demands of the business. The frequency of overtime will vary depending on operational needs, and employees can expect to receive compensation in accordance with company policies. Overtime benefits and compensation details will be provided as part of the overall job package. |
Work environment | The Service Technician role involves working in diverse agricultural environments, including indoor and outdoor spaces such as dairy barns and processing facilities. While potential hazards include machinery and electrical systems, comprehensive training, safety protocols, and proper equipment are provided to ensure a secure work environment. Essential tools such as diagnostic instruments, hand tools, and safety gear are regularly utilized for efficient and safe task execution. |
Travel requirements | This position involves regular travel within the local area covered by Magic Valley Dairy Systems (MVDS). It’s important to highlight that a company-paid work truck will be provided, enabling technicians to effectively carry out their responsibilities while being home every night. The extent of travel will depend on service calls, installations, and client requirements.
The provision of a company-paid work truck is a valuable benefit that ensures technicians have the necessary means to perform their duties efficiently and conveniently. This practice underscores our commitment to supporting our employees’ success and work-life balance.
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On-call responsibilities | The Service Technician position will require on-call availability as an integral part of the role. The specifics of on-call responsibilities, including frequency and expectations, will be thoroughly explained during the hiring process to ensure a clear understanding.
On-call duties may be necessary on a rotational basis, enabling us to address urgent service needs efficiently. Employees who are on-call will receive compensation for their availability and any actual on-call work performed. This compensatory structure recognizes the dedication of our technicians and provides equitable remuneration for their commitment to providing exceptional service even during non-standard hours.
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Special conditions or requirements | Service Technician role: · Must possess a valid state driver’s license. · Ability to drive between different locations as required throughout the work week. · Flexibility to work both early and late hours to meet business demands. · Proficiency in reading and comprehending operating instructions. · Capability to understand work procedures and effectively carry out assigned tasks. · Willingness and availability for on-call duties after standard work hours. · Physical capacity to lift up to 70 pounds.
These specifications are fundamental to ensuring that the selected candidate can effectively fulfill the responsibilities of the role while maintaining our commitment to operational excellence and customer satisfaction.
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Depending on the specific circumstances of the position, there may be requests for the signing of certain workplace policies or agreements. These could include but are not limited to confidentiality agreements, non-compete agreements, and conflict of interest policies. These measures are put in place to ensure a productive and ethical work environment while safeguarding the interests of both the company and its employees. Any such agreements will be explained thoroughly and provided for review during the hiring process, allowing candidates to make informed decisions before proceeding.
