+ Job Title and Overview

The Service Technician is a pivotal role within our organization, responsible for the effective installation, maintenance, and repair of our products and equipment. This position requires strong technical acumen, adept problem-solving skills, and a commitment to delivering top-notch customer service. As a Service Technician, you will be tasked with diagnosing and resolving technical issues, conducting routine inspections, performing preventive maintenance, and ensuring outstanding service delivery to our valued clients.

+ Essential Job Functions

• Troubleshoot and repair a wide range of equipment related to agricultural facilities, including but not limited to electrical systems, vacuum pump systems, compressed air systems, water systems, motors, pumps, panels, PLCs, refrigeration, variable frequency drives, soft starters, and pump panels.
• Execute scheduled preventive maintenance tasks to enhance equipment longevity and reliability.
• Respond promptly and professionally to service calls, addressing customer concerns and efficiently resolving technical challenges.
• Interpret installation and instruction manuals to facilitate accurate repairs.
• Utilize internet resources for research to obtain information and resources necessary for effective repairs.
• Maintain meticulous records of service activities, encompassing service reports, equipment status, and utilized parts.
• Engage in effective communication with vendors and customers.
• Stay abreast of industry trends, product advancements, and technical innovations to continually enhance expertise and provide unparalleled service.

+ Education and Experience

• High school diploma or equivalent required.
• Minimum of two years of relevant work experience required.

+ Skills

• Proficient in technical operations
• Demonstrates adaptability and resilience in facing new challenges
• Strong problem-solving abilities
• Possesses a comprehensive understanding of milking facility operations
• Experienced in various domains, including:
  • Plumbing
  • Electrical work
  • Welding
  • Refrigeration
• Exhibits exceptional communication skills, both written and verbal
• Skilled in organizing tasks and effectively delegating responsibilities
• Highly self-motivated with the capacity to manage multiple tasks and meet set deadlines
• Effective team player who fosters a positive work environment
• Embraces continuous learning with an open-minded approach to new concepts
• Actively engaged in mastering business operations, policies, procedures, and expectations
• Demonstrates genuine dedication to meticulous inventory management and organizational practices

These skills collectively contribute to the successful execution of responsibilities and the advancement of our organizational objectives.

+ Compensation and Benefits

• Competitive Wages: We offer competitive compensation that reflects your skills, experience, and contributions to our team.
• 100% Company Paid Medical Insurance: Your health and well-being are paramount to us. We provide comprehensive medical coverage, ensuring you have access to quality healthcare.
• Dental & Vision Insurance: We extend our commitment to your well-being by offering dental and vision insurance, ensuring your overall health is well-supported.
• Life Insurance: We value your security and peace of mind. To that end, we provide life insurance coverage to safeguard you and your loved ones.
• Retirement Plan with 5% Match: Your future matters to us. We offer a robust retirement plan that includes a generous 5% employer match, assisting you in building a strong financial foundation for your retirement years.
• Future Advancement Opportunities: We’re invested in your growth. As you excel in your role, you’ll find various avenues for advancement within our organization.
• Positive Team and Skill Enhancing Atmosphere: Join a collaborative team that fosters a positive environment, encouraging continuous skill development and personal growth.
• Paid Training: We believe in your potential. We provide paid training opportunities to enhance your skills and keep you at the forefront of industry advancements.
• Tuition Reimbursement Opportunities: Your pursuit of knowledge matters to us. We offer tuition reimbursement to support your educational aspirations and career growth.
• Company Paid Work Vehicle: Drive your success with a company-provided work vehicle, enabling you to efficiently perform your duties.

This comprehensive package underscores our commitment to your well-being, professional growth, and work-life balance.